Problem Statement
You are using Microsoft Office 2003, XP, 2000, or 97, and you need to be able to open and edit documents generated by Microsoft Office 2007.
Solution
Install the Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats, available as a free download, from the Microsoft Download Center, at http://www.microsoft.com/downloads/details.aspx?FamilyId=941B3470-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en.
Cautions and Prerequisites
The following recommendations are the result of 20 years of experience using and supporting installations of practically every version of Microsoft Office and Windows that has ever been released. Regretfully, the first bullet is the result of a recent incident involving a client, who presented with a corrupted installation of Microsoft Office.
- Working Installation of Microsoft Office. – You must have a working installation of any of the older versions of Microsoft Office. If your installation of Microsoft Office is out of sorts in any, however minor, that must be fixed first. Otherwise, installing the Compatibility Pack won’t improve matters, and may make things much worse. The simplest test, which is probably enough, is to make sure that you can open a document in each of the formats covered by the Compatibility Pack, which are as follows.
- Excel. In a detail view of Windows Explorer, these are listed as Microsoft Excel Worksheet.
- PowerPoint. In a detail view of Windows Explorer, these are listed as Microsoft PowerPoint Presentation.
- Word. In a detail view of Windows Explorer, these are listed as Microsoft Word Document.
- Up to Date Installation of Office. – Ensure that your base installation of Microsoft Office is up to date, by visiting the Microsoft Update Web site, and installing all updates identified as being for Microsoft Office.
- If your installation includes programs from several versions of Office, you may be offered updates for the older versions. To be on the safe side, accept all of them.
- If you are offered updates for Windows, accept them, too, because Microsoft Office uses many Windows components, and a problem with one of them is also a problem with Office.
- Reboot your computer. – Do this even if the setup program doesn’t request a restart.
- Download and install the Compatibility Pack. – Please observe the order of these steps; it is well thought out, and based on 20 years of experience with Microsoft Windows.
- Install Updates for the Compatibility Pack. – Since the Compatibility Pack package offered on the download page is the original “RTM” version, there are numerous updates, most of which fix critical security issues, it is essential that you install them Revisit the Microsoft Update Web site, and install any additional updates that are offered.
- Some of them will specify that they are for the Compatibility Pack, but others will specify that they are for Office 2007, itself, or one of its components.
- Even if the update says that it is for Office 2007 or one of its components, if it is offered to you, the update affects a component of Office 2007 that is also part of the Compatibility Pack.
- Reboot your computer, again. – Do this even if the setup program doesn’t request a restart.
Additional Information
Following are a few additional tidbits, most of which are either undocumented, or sparsely documented.
- The Compatibility Pack installation adds an item to your Add/Remove Programs list. However, the name shown in the list differs significantly from the name displayed on the download page.
- The name in Add/Remove Programs is Compatibility Pack for the 2007 Office System.
- For comparison, the name shown on the download page is Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File Formats.
- In contrast, your installation(s) of Microsoft Office are listed by such names as the following.
- Microsoft Office 2000 SR-1 Disk 2.
- Microsoft Office XP Professional with FrontPage.
- Since the Add/Remove Programs application allows only two views of the list (by name and by installation date), it is unlikely that the items for the 2007 compatibility pack will be anywhere near the items for your base installation of Microsoft Office.
- Your installation may also include an item listed in Add/Remove Programs as Microsoft Office Converter Pack.
- This is a different converter pack, published by the Office Resource Kit Group.
- Unlike the 2007 converter pack, this update installs file converters and image filters (programs that enable you to embed the images in documents) for older and infrequently used file formats. If you exchange documents with outsiders, you may want this converter pack, too.
- Like the 2007 converter pack, this one works with Office 97 through Office 2003, and is available from this page in the Microsoft Download Center.